General Terms and Conditions

1. Scope and contractual partner

These General Terms and Conditions apply to contracts between Fahrschule Aschmann, proprietor Wolfgang Aschmann, and its customers concerning driver training as well as separately offered courses and appointments. Individual agreements and mandatory statutory provisions take precedence over these terms and conditions.

2. Conclusion of contract when registering for a driving licence

The presentation of classes, training pathways and prices on the website does not yet constitute a binding offer to enter into a contract. The training contract is concluded by signing the written training contract. Where a fee-based online registration is offered, the registering person submits a binding offer to conclude the selected training contract by submitting it.

In the case of an online registration, the contract is concluded when the Fahrschule confirms the registration by email. The confirmation contains the registration details submitted and the contractual documents used when the contract was concluded. If the confirmation cannot be sent, the registration remains in the status “Confirmation pending” and will be reviewed by the Fahrschule.

If the registering person is a minor, the training contract will only become effective once their legal representative (usually their parents) has given consent. For this reason, the name and contact details of a person with parental authority must be provided during online registration. The driving school may require that consent be given in text form or confirmed by signature on the training contract.

Process for binding online registration

If online registration is offered as binding and subject to payment, the following steps lead to the conclusion of a contract:

1. Choose your training path.
2. Choose your driving licence class or classes.
3. Select branch.
4. View price: The assumed number of driving lessons can be adjusted, selectable additional services and a voucher code can be specified.
5. Enter personal data; for minors, also enter the details of a person with parental authority.
6. Provide further information, for example about an existing driving licence and the desired start date.
7. Check all information on the overview page, confirm that you have taken note of the privacy notice and the Information on the right of withdrawal, as well as the applicability of these Terms and Conditions, and submit the registration by clicking the “Register with obligation to pay” button.

Until submission, all entries can be corrected at any time via “Back” or “Change”; before submission, the overview page displays all information once again. A binding offer is only made by clicking the “Register with obligation to pay” button.

The driving school stores the content of the registration. The registering person receives their registration together with these Terms and Conditions, the privacy policy, the Information on the right of withdrawal and the Model withdrawal form as a PDF by email. The contract text can no longer be accessed via the website afterwards.

The contract language is German. Foreign-language versions of the website and the legal texts are provided as a reading aid.

If online registration is offered as a non-binding enquiry, submitting it does not yet create a contract; the training contract is then concluded at the branch.

3. Conclusion of contract for courses and appointments

In the case of a course registration marked as binding and subject to payment, the offer relates to the selected course type, date, location and displayed price. The contract is concluded upon confirmation by email. A place is only bindingly allocated after successful saving and confirmation.

For underage participants, any required consent from their legal representatives remains unaffected.

4. Training services

Driver training is conducted in accordance with the legal requirements, in particular the Driving Instructors Act and the Driver Training Regulations, as well as the agreed licence class and the chosen training path.

The scope of services may include, in particular, theory lessons, practical training, legally required special training drives, presentation for the test, driving simulator services and agreed additional offers. The specific services owed are determined by the individual contract and the valid pricing information.

A driving lesson lasts 45 minutes (§ 32 para. 2 FahrlG). The fees for driving lessons and special training drives refer to this duration.

The number of required practice drives depends on the individual level of training. Therefore, any total number stated in advance or calculated online is a cost estimate and not a promise of a specific number of driving lessons or of passing the test.

5. Duties to Cooperate

Learner drivers must attend agreed appointments punctually, provide required documents and evidence in good time, follow the instructions of driving instructors, and must not take part in training while under the influence of alcohol, drugs or substances that impair driving safety.

Health-related or physical circumstances that may affect safe training must be disclosed to the extent necessary. The driving school may interrupt training or a drive if there are specific safety concerns.

6. Test and Test Appointments

Presentation for the test takes place when the legal requirements have been met and the driving school is satisfied that the learner is ready for the test. Test appointments are assigned by the responsible testing organisation. A specific appointment or passing a test cannot be guaranteed.

7. Prices, due dates and payment method

The prices agreed upon at the time the contract is concluded shall apply. Fees charged by authorities, testing organisations, learning material providers or other third parties are included only if this is expressly stated.

The agreed basic amount becomes due upon conclusion of the training contract. It compensates for the general expenses of the driving school and – insofar as the respective training includes theoretical instruction – also for the theoretical instruction.

In the case of licence conversions or other training cases in which theoretical instruction is neither owed nor required, the agreed basic amount remains the fee for the general expenses of the driving school, in particular for enrolment, administration, organisation and support of the training relationship. Its due date does not depend on participation in theoretical instruction.

Fees for practical driving lessons, special training drives and other individually billed training services become due after the respective service has been provided. Examination fees, course fees and other separately agreed fees become due at the respective agreed time.

Payments must generally be made in cash, unless another payment method has been expressly agreed.

A cost estimate prepared in advance, for example using an online configurator, is based on the selected services and assumed driving lessons. Additional training requirements, repeat examinations and further services may increase the total costs.

Prices for services not yet provided may be adjusted only if this has been validly agreed and the legal requirements are met. Services already provided or bindingly booked at a fixed price will not subsequently be made more expensive. Mandatory statutory rights remain unaffected.

8. Multiple licence categories, changing driving schools, upgrading and conversion

For multiple licence categories, the agreed legally permissible combinations apply. Basic fees for additional categories, change-related items and other additional services will be charged in accordance with the agreed training.

When changing driving schools, upgrading or converting a licence, the final scope of services depends on the documentation available, the level of training and the legal requirements. Missing or non-creditable services may be required separately.

9. Vouchers and discounts

Promotional vouchers and discount codes issued free of charge are valid only under the terms of the respective promotion and must be stated before the contract is concluded. Cash payment is excluded.

Any reclaiming of discounts already granted in the event of early termination of the contract will take place only insofar as this has been transparently agreed in the promotional terms and is legally permissible. Reasons for which the driving school is responsible and other mandatory rights of customers remain unaffected.

10. Driving lessons and appointment cancellations

Driving lessons and other individual appointments are arranged individually. If an appointment cannot be attended, it must be cancelled as early as possible, but no later than 24 hours before the agreed start time.

If an appointment is cancelled less than 24 hours before it begins or is not attended without cancellation, the driving school will charge a cancellation fee of 80 percent of the fee for the missed driving lesson. If the appointment can be allocated otherwise, the cancellation fee will not apply. Proof that no loss, or a substantially lower loss, was incurred remains possible.

11. Fast-track and intensive courses

Fast-track and intensive courses are based on a compact, pre-defined schedule. The registered person must meet the communicated requirements and be able to attend the scheduled appointments. Official processing times, test slot availability, learning progress and passing the test are not entirely within the driving school's control. Performance within a specific period or passing the test is therefore only owed if this has been expressly agreed individually.

12. Separate courses

For first-aid courses, motorcycle theory, B96, B196, in-person courses and other individually offered appointments, the information displayed for the appointment regarding location, time, price, number of participants and registration deadline also applies.

If the driving school has to cancel an appointment for an important reason, a replacement appointment will be offered or any course fee already paid will be refunded. Further statutory claims remain unaffected.

13. Contract term and termination

The training contract ends upon completion of the agreed training, termination, or another statutory ground for termination. Termination may be declared in text form, for example by email. Upon termination, the fees owed up to that point under the contract and mandatory statutory provisions will be settled.

The following applies to the basic fee if the trainee terminates the contract:

• Training with theory lessons: If the contract is terminated within four weeks of its conclusion, the basic fee will be charged only proportionally for the services provided up to that point; any amount paid in excess will be refunded. After four weeks have elapsed, the basic fee is owed in full and will not be refunded.
• Licence conversion and other training without theory lessons: The basic fee will not be refunded because it covers the driving school's general expenses (number 7) and no theory lessons are provided.

This does not apply if the driving school is responsible for the termination. Proof that the driving school incurred no expenses, or substantially lower expenses, remains possible. Driving lessons already provided, test registrations and other individual services will be charged in any event.

In the event of a longer interruption, it will be checked before resuming which services, certificates and prices are still valid. A reactivation or processing fee will only be charged if it has been effectively and transparently agreed.

The right of both parties to terminate the contract without notice for good cause remains unaffected.

14. Liability

The driving school shall have unlimited liability in cases of intent, gross negligence, and damage resulting from injury to life, body or health. In the event of a slightly negligent breach of essential contractual obligations, liability shall be limited to foreseeable damage typical for this type of contract. Mandatory statutory liability remains unaffected.

15. right of withdrawal

Whether a statutory right of withdrawal exists depends on the type of contract and the specific manner in which the contract is concluded. Details are provided in the Information on the right of withdrawal. Statutory exceptions and any possible expiry of the right of withdrawal remain unaffected.

If there is a right of withdrawal, it can be exercised by means of a clear declaration, for example by email or letter. A template is provided in the Model withdrawal form.

16. Data Protection and Dispute Resolution

Information on the processing of personal data can be found in the Privacy Policy. The driving school is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

17. Final Provisions

German law shall apply, excluding provisions whose exclusion in relation to consumers is impermissible. No exclusive place of jurisdiction is agreed with consumers.

Should any individual provision be invalid, the content of the contract shall be governed in this respect by the statutory provisions. The validity of the remaining provisions shall remain unaffected.